"The advantage of a seasonal product is that there's a lot of downtime to prepare to get it right. You have to hire people who you know are a little bit further removed from it and not be so emotionally attached." "You have to try to grow as thick a skin as you can early on, because there will be challenges and problems. Dealing with all of the customer service pieces, I'm so emotionally entrenched with the product that any time that I don't get positive feedback, I take it personally," Bliss says. "You really have to hire people to do the job that you aren't good at. You have that one opportunity to get it right." You need to practice, you need to be on point. "Be humble enough to know that you don't know everything, but you better try like hell to learn as much as you possibly can. Even down to identifying what hometowns they grew up in," Bliss says. "Do as much research as you possibly can on who it is that you're pitching to. Related: Barbara Corcoran on the 5 Traits All Successful Entrepreneurs Share
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